Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will support our order-to-cash (OTC) operations and/or the customer collaboration agenda for a given market or set of customers. You will offer improved value and service to the customer and increase supply chain efficiency while offering clear accountability and transparency into customer performance through a single point of contact.
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How you will contribute
You will:
- Drive effective cross-functional communication among stakeholders including sales, logistics operations, demand planning, product supply and external partners
- Achieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processes
- Development, coach, delegate and lead a team that can drive the business agenda and give them the opportunity to grow in the organization
- Focus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value-creation initiatives identified through customer collaboration
- Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Experience in CS&L function, ideally with excellent knowledge of OTC management and processes, customer supply chain management
- Cross-functional experience (sales, CS&L controlling, demand planning, and logistics and warehousing knowledge)
- SAP, information systems, process design, standard operating procedures
- Experience leading and developing a team
- Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs
- Great interpersonal, teamwork and communication skills
- Able to influence, negotiate and apply commercial acumen
Educación/Certificaciones:
- Profesional en Ingenieria Industrial, Administración y/o carreras afines.
- Inglés Avanzado
Requisitos específicos del trabajo:
- Experiencia en empresas de consumos Masivo (Broader Consumer Goods) y empresas multinacionales (al menos 10 años).
- Experiencia en 3PL (third-party logistics) Management.
- Conocimiento de OTC: Order Management (Credit & Collections)
- Manejo de Presupuestos y contratos.
- Conocimiento de SAP
- Experiencia liderando equipos ( al menos 5 años)
- Conocimiento de Excel – intermedio /Avanzado
- Experiencia con auditorías internas y externas.
Requisitos asociados con el puesto de trabajo / Competencias:
- Capacidad de crear buenas relaciones comerciales y gestión de miembros clave del negocio.
- Capacidad de liderar e influenciar a otros.
- Lidiar con la ambigüedad
- Analisis de datos y manejo de KPIs.
- Pensamiento estratégico/ágil.
Horario laboral: Modelo híbrido. La oficina comercial en Las Condes y la otra Pudahuel centro de distribución. (Todo en región metropolitana)
No Relocation support available
Business Unit Summary
WACAM is Mondelez International’s Latin America presence with 1,700 wonderful people proudly representing a diversity of cultures and nationalities. WACAM includes 12 countries—Colombia, Ecuador, Peru, Chile, Bolivia, Panama, Costa Rica, Nicaragua, Honduras, Guatemala, El Salvador, and the Dominican Republic—and the U.S. territory of Puerto Rico. We make and distribute our global brands and local jewels such as Choco-Soda , Doña Pepa , Coronitas and Cua-Cua to over 190 million discerning consumers.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Mondelez International we work under a hybrid model, in which our offices at WACAM offer us a space for connection, collaboration and co-creation, with attendance being subject to the needs of the teams themselves and/or the business.
Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.
Job Type
Regular Network Management Customer Service & Logistics
